Privacy Policy

Glacier Storage Solutions Privacy Policy‍

This Privacy Policy describes how Glacier Storage Solutions, a subsidiary and brand under PCM Products Ltd, collects, uses, and discloses your Personal Information when you visit our website or contact us to enquire about our solutions.

Contact Information: After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email or by mail using the details provided below:

Address: PCM Products Ltd, Unit 32 Mere View Ind Est, Yaxley, PE7 3HS, United Kingdom

Email: info@pcmproducts.net

Collecting Personal Information: When you visit the site, we collect certain information about your device and your interaction with the site. We also collect additional information when you contact us for sales enquiries or customer support. The site is not intended for individuals under the age of 18, and we do not intentionally collect Personal Information from children.

We collect the following types of information:

  • Device Information: Collected automatically using cookies, log files, web beacons, tags, or pixels to load the site accurately for you and to perform analytics to optimise our platform.
  • Communication Information: Collected directly from you when you submit a query through our website or contact us via email. This includes your name, email address, company details, and any other information you choose to provide to allow us to respond to your request and discuss potential commercial solutions.
  • Customer Support Information: Collected directly from you to provide targeted customer support and resolve any queries.

Sharing Personal Information: We share your Personal Information with trusted service providers to help us operate our website and manage our communications with you. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a lawful request for information, or to otherwise protect our rights.

Behavioural Advertising: We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. We use Google Analytics to help us understand how our visitors use the site, and we share information about your use of the site and your interaction with our advertisements with our advertising partners.

Lawful Basis for Processing: Pursuant to the General Data Protection Regulation, if you are a resident of the European Economic Area, we process your personal information under the following lawful bases:

  • Your consent
  • The intention to enter into a commercial contract or relationship with you
  • Compliance with our legal obligations
  • To protect your vital interests
  • To perform a task carried out in the public interest
  • For our legitimate interests, which do not override your fundamental rights and freedoms

We do not engage in fully automated decision making that has a legal or otherwise significant effect using customer data.

Data Retention: When you contact us with an enquiry, we will retain your Personal Information for our records to manage our ongoing business relationship, unless and until you ask us to erase this information.

Your Rights: If you are a resident of the European Economic Area or California, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information provided above.

Cookies: A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising, and social media cookies, to optimise your experience and analyse site traffic. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls. Please keep in mind that removing or blocking cookies can negatively impact your user experience. Please note that because there is no consistent industry understanding of how to respond to Do Not Track signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes to This Policy: We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Complaints: If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority in your jurisdiction.